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Snip-It Pro - Forums

Snip-It Pro Forums

It is currently Wed May 22, 2013 2:40 am

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 Post subject: Installation error
PostPosted: Sun Apr 06, 2008 9:06 am 
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Joined: Sun Apr 06, 2008 9:03 am
Posts: 2
I am getting this error when I start the Snip-It Pro installation on a Vista Ultimate PC:

"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

Any Ideas?

Thank you.


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 Post subject: Installation error
PostPosted: Mon Apr 07, 2008 1:55 pm 
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Joined: Sat Jan 05, 2008 5:36 pm
Posts: 59
Thanks for trying to evaluate Snip-It Pro. I am not exactly sure what could be the cause of your issue, but suspect that your download was corrupted somehow, (only because I knew of one other person that had a similar error)

What is the file size of the installer?

It should be approximately 1.42 Mb.

You can try downloading it again, or if it continues to be an issue I can email you the installer (zipped up).

Just send an email to info@snipitpro.com.

Sorry for any inconvenience this caused you, let me know if I can be of further assistance.

-David San Filippo


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 Post subject: Resolved
PostPosted: Tue Apr 08, 2008 8:19 am 
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Joined: Sun Apr 06, 2008 9:03 am
Posts: 2
On another PC (Win XP) the download worked the first time. On my Vista Ultimate PC I had to keep trying 3/4 times before the entire file 1.42 MB was actually downloaded (!?!). But anyway it worked after that. Thanks.

_________________
Franco Diaddezio


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 Post subject: Resolved
PostPosted: Tue Apr 08, 2008 8:25 am 
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Joined: Sat Jan 05, 2008 5:36 pm
Posts: 59
Franco,

Thanks for letting me know that it was the problem. I will look into providing an alternative download link. I hope your evaluation goes well. Let me know if I can be of any further assistance.

-David


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